The needs of a
business in one industry will vary greatly from the needs of a business in
another industry. Certain departments in some organisations have unique needs
that cannot be adequately met with a one-size-fits-all solution, as powerful as
they may be, like the Agresso Cloud.
Take the case of
those engaged in asset management. The tools, practices and strategies utilised
in this field will definitely differ from those used by professionals in the
field of human resources.
Among the unique
problems faced by those who manage their own or another party's assets are
asset maintenance, inventory management, contract management, the allocation of
resources, regulatory reporting, invoicing and communication with the mobile
workforce.
When looking for
a tool that will answer these demands, one of the most important functions that
the tool should provide is access to information that is readily available both
for office-based workers and for those out in the field. In turn, this will
allow those who are tasked with meeting with the clients to respond promptly to
customer expectations.
The software
used by those who manage assets should also help improve the use and efficiency
of field workers. This can be done in a number of ways, including: the
elimination of delays in locating resources in close proximity to a service
need; identification of the location of mobile workers as well as the
activities they are engaged in; and increased productivity among mobile workers
through access to the same tools and applications used by their office-based
counterparts.
Other areas
which also need great focus include procurement and stock management,
coordination with HR, and performance management. In procurement and stock
management, the employees as well as their managers need to have a good view of
the stock levels, allowing them to make timely new purchase orders.
Additionally, the goals of price visibility as well as maximising bulk
purchasing can be met with proficient handling of discounts and rebates.
Clear communication
and information sharing with those in HR allows for the deployment of staff
members who are fit for the job.
Finally, in
performance management, managers need to have a bird's eye view of various
aspects of a business's operations pertaining to both asset maintenance and
field service which allows them to see bottlenecks in order to introduce
measures to counter these.
The key to
achieving these goals and resolving these problems is to democratise access to
information in the most cost-efficient way that can be realised through the use
of the right software.
Do you have have any questions or suggestions? Write in comment section.
